Description

Target Group:

Professionals who are involved in the day-to-day IT operations of organizations, as well as individuals who are interested in fulfilling such a role. Experience in the field of Operations Management is required for entry to this module.

MoF Foundation Online Exam

Context:

Microsoft® Operations Framework (MOF) is a widely used standard for IT service management in organizations.

IT professionals, who pass this exam, are able to set up operational processes quickly and effectively. With MOF, you link together the use of human resources, processes and risk management. The MOF guidelines include best practices, principles and models.

The Microsoft® Operations Framework (MOF) is oriented towards daily operational processes. MOF emphasizes the organizational side more than the technical side. With the MOF, you can properly decide for yourself what your IT organization needs and how to successfully approach IT service management.

The Microsoft Operations Framework includes best practices, principles and models that are geared towards ensuring the availability, reliability and manageability of IT systems. This certificate is based on MOF 4.0 by Microsoft.

Prerequisites:

None

MOF Foundation Exam Content:

1. The MOF Overview     5%

2. The Plan Phase          20%

3. The Deliver Phase     20%

4. The Operate Phase   25%

5. The Manage Layer    30%

MOF Foundation Exam Details:

• Number of questions: 40
• Pass mark: 65%
• Open book: no
• Electronic equipment permitted: no